Privacy Policy | phone: +233 538 477 765

Privacy Policy

Ivocart ("we", "us", or "our") operates the Ivocart mobile application and website (the "Service"). This Privacy Policy outlines how we
collect, use, disclose, and protect the information gathered through the Service.

Information We Collect

We may collect personal information from users in various ways, including but not limited to:

  • Information provided directly by users: When you create an account, place an order, or otherwise interact with the Service, you may provide us with personal information such as your name, email address, phone number, and delivery address.
  • Information collected automatically: We may automatically collect certain information when you use the Service, such as your device type, IP address, browser type, operating system, and usage data.
  • Information from third-party sources: We may receive information about you from third-party services, such as social media platforms or payment processors, if you choose to connect your account with these services.

How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

  • Providing and improving the Service
  • Processing orders and payments
  • Communicating with you about your account and orders
  • Personalizing your experience with the Service
  • Analyzing usage trends and preferences
  • Detecting, preventing, and addressing technical issues or fraudulent activities
  • Complying with legal obligations

Information Sharing and Disclosure

We may share your information with third parties for the following purposes:

  • With service providers: We may share your information with third-party service providers who assist us in providing, maintaining, and improving the Service.
  • With business partners: We may share your information with business partners, such as restaurants and delivery services, to fulfill your orders and provide you with the requested services.
  • For legal purposes: We may disclose your information in response to a subpoena, court order, or other legal request, or to protect our rights, property, or safety or the rights, property, or safety of others.

Data Security

We take appropriate measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You may choose not to provide certain personal information, but this may limit your ability to use certain features of the Service. You can also review and update your account information through the Service settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be posted on this page. By continuing to use the Service after such changes are made, you agree to the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at enquiry@ivocart.com.